Shipping Policy
1. Order Processing and Shipping
    All orders will be processed within 1-3 business days after your payment has cleared. Please note that orders are not shipped or delivered on weekends or holidays.
    In cases of high order volume or product unavailability, shipments may experience slight delays. Kindly allow for extra transit time for delivery. Should there be a significant shipping delay, we will promptly contact you via email or phone.

2. Shipping Methods and Timelines
    We utilize reliable carriers such as FedEx and UPS, which typically deliver to your location within 7 to 10 days. If you prefer a specific shipping method like DHL Express (arriving in 3-5 business days), this option is available, but the associated shipping fee is your responsibility.
   Note: If you receive a damaged or incorrect item, please reach out to sales@vcihobby.com within 3 business days of receiving your shipment to facilitate the necessary corrections.

VCI HOBBY is not liable for any customs duties and taxes that may be applicable to your order. Any expenses incurred during or after the shipping process are the responsibility of the customer.
Email: sales@vcihobby.com
Tel: +0755 2708 1292
Working Time: Monday to Friday-9:00 AM-6:00 PM UTC+8
Address: Room 305, Jianrun Business Center, Xixiang Street, Bao'an District, Shenzhen City, Guangdong Province, China.
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